City thinking, local knowledge

What is Smishing? And What Can You Do About It?

By Questa

Have you ever received a text message that seemed a little off, maybe even suspicious? That’s not a coincidence. This could be an example of smishing, a term derived from “SMS” and “phishing.” But what exactly is smishing, and how can you avoid being ‘smished’? Translation: protect yourself from this increasingly common threat.

Smishing is a form of cyber attack conducted through text messages, where scammers send fraudulent messages posing as legitimate sources—banks, delivery companies, or trusted retailers—to trick individuals into revealing personal information or clicking on malicious links.

Smishing: An Insidious Problem

Smishing is becoming a significant problem due to its deceptive nature. Unlike phishing emails, which many people have learned to identify and avoid, smishing messages often catch individuals off guard.

They exploit the inherent trust we place in text messages, which are typically viewed as more personal and urgent.

Scammers use social engineering techniques to create messages that exploit psychological triggers like urgency, fear, and curiosity. For instance, a message might claim there’s an issue with your bank account, a missed delivery, or an unmissable offer requiring immediate action. 

These tactics aim to prompt quick, unthinking responses, leading to compromised personal data or financial loss.

Real-World Consequences

Imagine receiving a text message claiming to be from your bank, warning you of suspicious activity on your account and urging you to click a link to secure your funds. In a panic, you click the link and enter your banking details. Within hours, your account is drained. This scenario is all too common, demonstrating the real-world consequences of smishing.

Smishing isn’t just a personal issue; it has broader implications. During large-scale events like the Tokyo Olympics 2020, scammers sent fake ticket offers via text messages, aiming to steal personal and financial information from fans. This opportunistic approach showcases the adaptability of cyber criminals and their ability to exploit significant public events to enhance the success of their attacks.

Who’s Most at Risk?

Research indicates that younger individuals, particularly those aged 18-25, are more susceptible to smishing attacks. This demographic’s higher trust in digital communications and lower impulse control make them prime targets. However, it’s not just young people at risk. The elderly can also fall prey, especially those who may not be as tech-savvy or aware of the latest cyber threats.

Interestingly, higher education levels tend to provide some protection. People with more education often have better critical thinking skills and a greater awareness of cyber threats, reducing their likelihood of falling victim to smishing.

Expert Insights

Adam Levin, a cybersecurity expert, underscores the importance of awareness: “The first step in protecting yourself from smishing is education. Knowing what to look for and how these scams operate can significantly reduce your risk.”

Rachel Tobac, a social engineer and ethical hacker, highlights the psychological manipulation involved: “Smishing attacks are all about urgency and fear. The more they can make you feel like you need to act immediately, the better their chances of success.”

Five Ways to Protect Yourself

Given the risks and increasing prevalence of smishing, how can you protect yourself? Here are some actionable steps to safeguard against these attacks:

  • Don’t Respond

Avoid responding to suspicious texts, even if they offer an option to unsubscribe. Replying can confirm to the scammer that your number is active, potentially leading to more targeted attacks.

  • Verify Information

If you receive a message from a company or institution, contact them directly using verified contact information rather than responding to the message itself. This helps ensure that you’re communicating with a legitimate entity and not a scammer.

  • Use Spam Filters

Most modern smartphones have spam filter settings that can help reduce the number of smishing messages you receive. Enable these features to automatically filter out potentially harmful texts.

  • Educate Yourself

Stay informed about the latest smishing tactics and learn to identify common signs of these scams, such as poor grammar, suspicious links, and unsolicited urgent requests. The more you know, the better you can protect yourself.

  • Report Smishing

Reporting any smishing attempts to relevant authorities, such as your mobile carrier or cybercrime reporting bodies, helps track and combat these scams. Your report can contribute to broader efforts to curb smishing and protect others.

Take Action Today

Smishing is a growing threat in our increasingly digital world, but with awareness and proactive measures, you can protect yourself and your personal information. Start by educating yourself about the tactics used by scammers and stay vigilant. Remember, the best defence against smishing is a well-informed offence. Don’t wait until it’s too late—take steps today to safeguard your digital life.

By following these strategies and remaining alert, you can significantly reduce your risk of falling victim to smishing attacks. Stay safe, stay informed, and protect your information from those who seek to exploit it.

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